Introduction

Multi-System Operators (MSO’s) are facing a world in which the experience of broadcasting is continuously changing. Customers are becoming more and more demanding in this heavily competitive market.

MSO’s use complex and rigid back office systems to support their daily business. These back office systems require often customization to cover most of the needs and flexibility to support the processes of the MSO’s. Back office system vendors have become rather rigid on the customization process, therefore many MSO’s have been forced to set up their own development department for developing new software features and doing the customizing themselves in order to stay competitive and flexible in the market. This puts a huge burden on those enterprises as software development is not their core business and requires a large investment.

Divverence helps MSO’s to focus on their core business, and unburdens the need of setting up their own software development department. Divverence is a leading software development company specializing in custom software applications and services to the digital video world.

Divverence is your true business partner to anticipate and react to your needs.

Preferred Gracenote System Integrator

Divverence has been officially recognized as the “Preferred System Integrator” of Gracenote, which has lead to a close, loyal and reliable partnership between Gracenote and Divverence.

Divverence will deliver 24H/7 cloud-based solutions for Gracenote customers in the area of aggregating different Gracenote metadata sources. These solutions focus on minimal changes and impact on existing back-office systems, thereby ensuring the establishment of a clean, lean, mean and fast integration of Gracenote metadata for customers.